Study Monitor Information

Resources available to study monitors, auditors, or other sponsor representatives are below. Use the links to obtain information about IDS services, documents, or to schedule a visit with IDS.

As a reminder, all visits, including virtual, must be scheduled.

Vestigo is now the standard for protocol management by IDS operations around the country and has contributed to the growth of IDS here at Duke University Health System (DUHS).

Vestigo has established VestigoVerify for monitors to review IDS study documents. Each time IDS provides access; the monitor receives an email from Vestigo with their login information. A VestigoVerify account is not site specific; as a result, monitors can use their single sign-on across multiple protocols across multiple sites.

Use the provided links to learn more about Vestigo:

  • Vestigo Overview
    • An overview of the accountability system automating IDS operations.
  • Vestigo Verify
    • An efficient resource to seamlessly monitor investigational drug services and protocol data.
  • Vestigo Solutions
    • Streamline data and workflow by integrating Vestigo with sponsor IRT systems to reduce inefficiencies, support data integrity and enhance real-time monitoring.

Duke IDS Pharmacy is electronic only, and all protocol-specific documents can be available in Vestigo. To accommodate all type of visits and department staffing, there is a 10-day lead time for all visits. Please use the link below to schedule your upcoming visit.

NOTE: ALL monitoring visits include Vestigo access. Two-day access will be granted. Monitors will receive a Vestigo confirmation email on Monday of the week of the scheduled visit.

Booking website

Monitoring Visit Tip Sheet

VestigoVerify Monitoring Guide

On-site visits are limited and can be requested. However, requests are only granted based on the staff’s schedule and availability.

IDS uses an electronic system, Cooper-Atkins TempTrak, for temperature monitoring and maintains all temperature logs and calibration certificates in Vestigo for review.

Learn more information about TempTrak.

Facility Storage Capabilities

Duke University Hospital
  • Room Temperature (20-25ºC)
  • Refrigeration (2-8ºC)
  • Freezer (-20ºC)
  • Ultra Low Freezer (-80ºC)
​Duke Regional Hospital
  • Room Temperature (20-25ºC)
  • Refrigeration (2-8ºC)
Duke Raleigh Hospital
  • Room Temperature (20-25ºC)
  • Refrigeration (2-8ºC)